COVID-19, An Update For Our Customers
We are doing our best to be a responsible, contributing member of the wider community - while also prioritising the health and well-being of our immediate team. Both Murad HQ and Retail teams are now virtual as team members work from home, with salaries and wages remaining intact.
Our website remains a safe, reliable place for you to shop.
There are currently no delivery delays affecting orders. However if your order is being shipped to outside the UK, please make sure to check DPD's daily COVID-19 International Bulletin to see if your parcel could be delayed.
If there is anything helpful we can share, as always our customer service teams can be reached at email@example.com between 09:00 and 17:30.
Lastly, we'd like to send this message from our founder, Dr.Howard Murad, about not just taking care of our physical selves (i.e., hand-washing, physical distancing), but also emotional selves. In Dr.Murad's words, please stay in touch and remember we're all here for each other.
"We're all monitoring the news around coronavirus closely, and we've taken steps to protect our physical selves. But what about our emotional selves? The constant news coverage and updates have driven up stress levels worldwide. That's why, this week, I'm focusing on how to stay healthy. Not just by washing your hands, but also managing and reducing stress. Rather than putting energy into panic, put energy into controlling the controllable. Manage your stress with favourite hobbies and activities that awaken your body. Eat your water to keep your cells healthy and hydrated rather than stress-eating and over-indulging (which can lower your immune system's defenses). And last, but hardly least: Stay in touch with loved ones to strengthen the relationships that keep you happy" - Dr.Howard Murad