Cookie Notice

#yourdataisyours

At Murad we respect your concerns about privacy and value the relationship that we have with you.

Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use at Murad allow our website to work and help us to understand what information and advertising is most useful to visitors.

Please take a moment to familiarise yourself with our cookie practices and let us know if you have any questions by sending us an email to privacy@murad.co.uk

We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then read about these key terms first.

Who is collecting it?

Any personal data provided to or collected by Murad is controlled by one or more of Murad Europe Ltd, Murad LLC, Murad Australia and any company directly or indirectly owned and/or controlled by Murad LLC and its related companies that you are interacting with or have a business relationship with (hereinafter referred to as “Murad Group” (the data controller(s)).

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice.

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This Cookie Notice applies to any websites, apps, branded pages on third-party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third-party platforms (hereinafter, “our websites”) which are operated by or on behalf of the Murad Group.

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly, disable the cookies that we use or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites.

The section below summarises the different types of cookies we use on our websites, together with their respective purpose and provides you with the ability to manage these cookies.

The Murad Group will only collect, use or disclose your personal data where it is fair and lawful to do so.

For a more detailed understanding of how we use personal data collected by the Murad Group cookies, please refer to our Privacy Notice.

What does cookie mean?

Cookies, pixel tags and similar technologies (collectively 'cookies') are files containing small amounts of information which are downloaded to any internet enabled device – such as your computer, smartphone or tablet – when you visit a website.

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Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, generally improving your online experience, and helping us to offer you the best product and services. There are many types of cookies. They all work in the same way, but have minor differences. For a detailed list of cookies used on our websites, please refer to the below relevant section.

What purpose do we use cookies for?

We use cookies to make the Murad Group websites easier to use, to deliver a personalised experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on the Murad Group websites.

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The cookies you consent to, are also used to collect your personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities the Murad Group undertakes with your personal data for advertising, please see our Privacy Notice.

We also insert cookies in emails and newsletters to improve our content and advertising.

Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on the Murad Group and non-Murad Group websites.

More detailed information about the types of cookies we use and for what purposes, can be found in the below relevant section.

How can I control or delete cookies?

To manage your cookies:

  • You can refuse your consent; or
  • You can disable the Murad Group or third-party cookies by use of your browser settings.

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Control via your browser settings

Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on the Murad Group website, for example you may not be able to visit certain areas of a website or you may not receive personalized information when you visit a website.

If you use different devices to view and access the Murad Group website (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

There are also software products available that can manage cookies for you.

You can also use www.ghostery.com to evaluate the use of cookies used on our websites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

What cookies do we use?

The cookies used on the Murad Group websites may be generally categorised as follow:

  • Necessary Cookies. These cookies do not identify you as an individual.
  • Performance Cookies.These cookies do not identify you as an individual.
  • Functionality Cookies.The information these cookies collect may include personal data that you have disclosed.
  • Targeting or Advertising Cookies. Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.
  • Third-Party Cookies. Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data.

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The cookies used on the Murad Group websites may be generally categorised as follow:

  • Necessary Cookies. These cookies are essential to make the Murad Group websites work correctly, they enable you to move around our websites and use our features. Without these cookies, services like shopping baskets cannot be provided. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session.
    • Do these cookies collect personal data/identify me? These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the performance of the website, or parts of it.
  • Performance Cookies. These cookies collect information about how you use our websites, for instance which pages you go to most often, the time spent on our websites, and any issues encountered, such as error messages. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. This helps us improve the performance of our websites.
    • Do these cookies collect personal data/identify me? These cookies do not identify you as an individual. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  • Functionality Cookies. These cookies allow our websites to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalised online experience. These cookies may also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. Similarly, they may be used to keep track of what featured products or videos have been viewed to avoid repetition, and to enable you to play games and engage with social tools, such as blogs, chatrooms and forums.
    • Do these cookies collect personal data/identify me? The information these cookies collect may include personal data that you have disclosed. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.
  • Targeting or Advertising Cookies. These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on Murad Group and non-Murad Group websites. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. These cookies may also be linked to site functionality provided by third-parties.
    • Do these cookies collect personal data/identify me? Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.
  • Third-Party Cookies. We use a number of partners that may also set cookies on your device on our behalf when you visit our websites to allow them to deliver tailored Murad Group advertising within their domains, for example Facebook and Google DoubleClick. We endeavour to identify these cookies before they are used so that you can decide whether you wish to accept them or not. We also use a number of partners to provide digital experiences and functionalities on our websites. For example, while browsing the Murad Group websites you may be served cookies from third-parties who provide some of its features on our websites (e.g., a YouTube video), although you have withdrawn or declined your consent to our cookies. This happens because you have directly given your consent to the use of their cookies. In such cases, you should directly withdraw your consent on the relevant third-party website.
    • Do these cookies collect personal data/identify me? Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data.

Duration of the cookie we use

In terms of duration, we may use two different types of cookies on our websites:

  • Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; or
  • Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below).

Our cookies in detail

Cookie Used What does it do? Lifespan Details
Session & Permanent CookieConsent This cookie expires after 1 year. www.murad.co.uk initiated by cookiebot.com
Session & Permanent welcomelightbox First party cookie expires after 1327 days www.murad.co.uk
Session & Permanent Google Analytics and Google Tag Manager. These cookies are used to collect information about how visitors use our site. They are placed on the site by Google, Inc an American Corporation. It collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit http://www.google.com/intl/en/policies/privacy/ _ga cookie expires after 2 years. _gat and _gid expire after the session has expired. www.murad.co.uk initiated via www.googletagmanager.com
Session & Permanent Yahoo Analytics. These cookies are used to collect information about how visitors use our site. Third party cookie. This cookie expires after 1 year. www.yahoo.com
Analytics & Advertising rsci_vid Third party cookie. This cookie expires after 999 days. www.retensionscience.com
Analytics & Advertising Allows Internal Bazaarvoice Analytics to be correlated …
Voice analytics to be correlated to the same user browsing session for interactions across the Bazaar Voice network.
Bazaar Voice Cookie
BVID expires after 1 year. BVSID, sid.gif, st.gif, BVBRANDI, BVImplmain_site and BVBRANDSID expire after the session has finished. www.bazaarvoice.com
Analytics & Advertising Third party cookie. www.smct.co
Session & Permanent Necessary cookie for the website to function properly. Third party website. This cookie expires after 1 year. www.nextopia.net
Session & Permanent Necessary cookie for the website to function properly. This cookie expires after the session. nr-data.net
Analytics & Advertising Tuuid and tuuid_last_update Third party cookie. Both cookies expire after 1 year. www.admedo.com
Analytics & Advertising Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. Third party cookie expire after 1 year. yieldlab.net
Analytics & Advertising Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Third party cookies. PREF expires after 8 months. VISITOR_INFO1_LIVE expires after 179 days. YSC expires after each session. www.murad.co.uk initiated by www.youtube.com
Advertising & Tracking DoubleClick. IDE is used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. test_cookie is used to check if the user's browser supports cookies. IDE expires after 1 year and test_cookie expires after each session. www.doubleclick.net
Advertising & Tracking Facebook. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. Fr is Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Fr is expiring after 3 months and tr is expiring after each session. www.facebook.com
Advertising & Tracking Google analytics, Google Adwords, Shopping and Google Tag Manager. These cookies are used to collect information about how visitors use our site. They are placed on the site by Google, Inc an American Corporation. It collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit http://www.google.com/intl/en/policies/privacy/ ads/ga-audiences ads/user-lists/# and collect expire after each session www.murad.co.uk initiated by google.com and google-analytics.com
Session & Permanent Registers anonymised user data. C expires after each session. Khaos expires after 1 year. put_#, rpb and rpx expire after 29 days. www.murad.co.uk initiated by rubiconproject.com
Session & Permanent Session cookies for login authentication, user verification and access token storage. Persistent cookies expire after 29 days whilst the other cookie expire after each session. www.murad.co.uk
Permanent Cookie Q records if you have accepted the use of cookies on the website. It does not contain any user information. This cookie remains on your computer after the session has closed. Persistent www.murad.co.uk initiated by cookie.com

Version dated: May 2018